Last reviewed: April 2026
Background
NOVOS understands that your privacy matters and that you care about how your personal data is used. We respect the privacy of everyone who visits our website, www.thisisnovos.com ("Our Website"), and only collect and use your personal data as described in this Privacy Policy and as permitted by law.
About us
Our Website is owned and operated by Statement Group Limited (trading as NOVOS), a limited company registered in England and Wales under company number 10718626, whose registered office is 24 Old Bond Street, London, United Kingdom, W1S 4AP.
What does this policy cover?
This Privacy Policy applies only to your use of Our Website. Our Website may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
What is personal data?
Personal data is defined by the UK GDPR and the Data Protection Act 2018 (together, "the Data Protection Legislation") as information relating to an identified or identifiable living individual. It covers obvious information such as your name and contact details, and less obvious identifiers such as ID numbers, location data and online identifiers.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
How do we collect your personal data?
We collect personal data:
- Directly from you: when you submit a form (contact, newsletter, registration), use any live chat, interact with us on social media, enter or intend to enter a contract with us, correspond with us, supply services to us, engage our services, or apply for a job.
- From third parties: for example, your employer where they provide your details to us, or business contact data from legitimate B2B prospecting sources.
- Automatically: through cookies and similar technologies when you visit Our Website (see Cookies below).
How we use your data and our lawful bases
We only use personal data for purposes permitted by law. Our use depends on our relationship with you.
If you contact us via a website form or chat: Purpose: to respond to your query. Data: name, email (and company/website if provided). Lawful basis: legitimate interest in responding to you.
If you subscribe to our blog/newsletters: Purpose: to send you our content and marketing emails. Data: name, email. Lawful basis: consent.
If you are a prospective, current or former client: Purposes: to identify and contact prospects who may be interested in our services; to provide information about our services; to enter into and deliver contracts; to make and receive payments; and to communicate with you and improve our services. Data: name, email, job title, company, industry, social profile, website, location — and for payments, postal address, tax details and bank/payment details. Lawful basis: legitimate interests (identifying and serving relevant clients and running our business) and, where a contract is in place, performance of that contract.
If you are a supplier: Purposes: to enter into and deliver contracts, make and receive payments, and communicate with you. Data: name, email, job title, company, address, and payment/tax/bank details where relevant. Lawful basis: legitimate interests and performance of contract.
How long we keep your data
We keep personal data only as long as necessary for the purposes we collected it, considering its amount, nature and sensitivity, and any legal or contractual retention requirements.
Security of your data
We have appropriate technical and organisational measures to protect your personal data against accidental loss, unauthorised access, alteration or disclosure. No internet transmission is ever completely secure, so while we work hard to protect your data, we can't guarantee the security of data transmitted to or from us.
International transfers
We're a UK business and your data is primarily stored and processed in the UK, where it's protected under the Data Protection Legislation.
Where we transfer personal data outside the UK including to service providers in the EEA or other countries we ensure an appropriate safeguard is in place, which will be one of:
- a transfer to a country, sector or organisation covered by UK adequacy regulations (this includes the EEA, and US organisations certified under the UK Extension to the EU-US Data Privacy Framework / UK-US "data bridge"); or
- the UK International Data Transfer Agreement (IDTA), or the EU Standard Contractual Clauses together with the UK International Data Transfer Addendum, supported by a transfer risk assessment where required.
Sharing your data with third parties
We never sell or rent your personal data. We may share it with:
- service providers and sub-processors who help us deliver our services (e.g. IT, hosting, CRM, email, analytics, and AI tools we use in our operations)
- our group/related companies that adopt this policy;
- social media platforms where you've shared our content or engaged with us;
- third parties where necessary to enforce our legal rights or protect people's safety; and
- regulators, law enforcement, courts and professional advisors where permitted or required by law.
Your rights
Under the Data Protection Legislation you have the right to: be informed; access your data; have inaccurate data corrected; have data erased (where there's no overriding reason to keep it); restrict processing; data portability; object to processing based on legitimate interests; and not be subject to solely automated decisions that have legal or similarly significant effects on you. Where we rely on consent, you can withdraw it at any time.
We do not carry out solely automated decision-making or profiling that produces legal or similarly significant effects on you.
To exercise any right, email leadership@thisisnovos.com. You also have the right to complain to the Information Commissioner's Office (ICO) — tel 0303 123 1113, online at ico.org.uk, or by post to Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
Marketing
of any marketing at any time by emailingEvery marketing email includes an unsubscribe link, and you can opt out leadership@thisisnovs.com. We send newsletters and marketing emails via secure email platforms, which may use tracking pixels to measure opens and clicks.
Cookies
We use cookies to improve your experience and to deliver relevant advertising. Non-essential cookies (advertising and analytics) are only set with your consent, which you give and can change via our cookie consent banner.
Types of cookies we use:
- Essential — required for the site to function.
- Analytics — Google Analytics (GA4) [CONFIRM GA4], to understand site usage in aggregate.
- Advertising — e.g. Meta Pixel, Google/LinkedIn remarketing, to deliver and measure ads.
You can manage or withdraw consent at any time via the banner, and control cookies through your browser settings (aboutcookies.org explains how). Blocking some cookies may affect your experience.
Changes to this policy
We review and update this policy periodically. Any changes will be posted here with an updated review date.
Contact us
For any query about this policy or your personal data, email leadership@thisisnovos.com.